Are you a new business owner who needs help picking the right CRM (customer relationship management) software? Read this blog. This post will help your small business find the best CRM software to reach more people and increase sales.
What Is CRM For Small Businesses?
CRM software helps small businesses manage their relationships with customers, generate sales and leads, and interact with customers and clients in different ways. The most suitable CRM software for small businesses includes data and analytics tools, which let users see how their sales and marketing teams meet their goals of acquiring new customers and keeping existing ones.
How Essential Is CRM Software For Small Businesses?
CRM tools are essential for keeping in touch with new and old customers in a friendly way, no matter how big or small your business is. Small companies might not need all of the features that big CRMs have, but they should always make sure they get good quality in these critical areas:
- How easy it is to use.
- How well it manages contacts and data.
- How well it does simple reports.
Some CRM systems can be used in multiple languages, which could be helpful if your business specializes in a particular area. In that case, the themes or features could fit your company’s goals and aims. For instance, if your business is mostly about sales and setting up deal channels, Teamgate is one of the best sales-focused CRMs on the market, along with Pipedrive and Freshsales.
Top 10 CRM Software For Small Businesses
Hubspot CRM
It’s the best cloud-based CRM tool out there. It lets you connect to many different services, which will help you keep your customer data safe and organized. The program is also flexible, and you can use a single screen to monitor your sales.
Key Benefits
- Sort the information about users and potential buyers.
- It’s simple to make notes on sales on its own.
- Make sales reports with the help of a prediction study.
- You can build up your business process with the help of several links.
Salesforce
Another well-known piece of customer relationship management software is easy for any business to change to fit its needs. The software’s cloud technology and AI tools help users keep track of all the times they’ve talked to a customer. This kind of software is good for small businesses because it can connect to current business information.
Key Benefits
- Customers and leads should be able to see all of their information.
- A function that lets you change things can help you track information in real-time.
- Please tell us what our customers want and how they feel about personalized services.
- It will let you connect your email, chat, social media, and phone calls in one window.
Agile CRM
It’s possible that Agile CRM is all you need to handle the work of your sales and marketing teams. Its features make it simple to use and work with mobile devices, so it can be quickly added to different customer management systems. Agile CRM has many useful features, such as the ability to make meetings, keep track of emails, and automate marketing.
Key Benefits
- Installing the built-in address book will help them ensure they keep their contact list.
- Not only does it work with Gmail, but it also works with any IMAP service, like Exchange, Office 365, and more.
- You can see a list of all the open tasks on the activity tab. Like the contact timeline control tools, this gives you a sense of what’s happening simultaneously.
Absolute CRM
Sales processes can be automated step by step, which is good for businesses. Absolute CRM is the best choice for users who want to keep track of and organize all of their information in one place. It works with the cloud and can also be used with the software your company already has. This lets your sales team see more information about your customers and leads so they can act right away.
Key Benefits
- Help order and keep track of all the contact information.
- Change how you track sales to make a good sales plan.
- To keep people coming back, make sure everyone works together.
- You can get people to return by putting all their information in one place.
Zoho CRM
It helps automate the process of following up on leads and conducting real-time research. It also helps small businesses make decisions that will help them grow more quickly. The tool also gives you essential information about the whole customer experience. It has built-in marketing tools for getting in touch with the right people.
Key Benefits
- The deal tracking tool will help you better track new and old deals.
- By automating the process of analyzing leads, you can get better leads.
Zapier
It works with Google Drive, Gmail, Microsoft Outlook, Jotform, and Microsoft Excel, making work easy for an organization to do and maintain. For example, the cloud-based CRM Zapier lets businesses immediately send personalized notes to new leads and possible buyers.
Key Benefits
- You can make your sales work more automatically by linking them to your business apps.
- After the process, you can work on something that needs your attention.
- It would help if you made a central library to change things quickly and get to them from anywhere on the web.
Freshsales Suite
It helps new businesses keep all of their customer feedback in one place. Freshsales Suite has powerful and advanced tools to help you organize and sort your customers’ data, such as AI-based lead scores, customer segmentations, and a built-in email tracker.
Key Benefits
- Help your sales team adapt to new times to meet your business’s goals.
- By automating chores, you can help the team work better and get more done.
- You can talk to your buyers through multichannel cooperation.
- For end-to-end customization, set up your marketing to run itself.
Jotform Tables
This is yet another cloud-based CRM program that simplifies tracking and handling customer data. Thanks to the Jotform Tables CRM, the sales and marketing teams can work well together. It also helps companies plan their sales schedules, which makes them run more easily.
Key Benefits
- Making sure everyone on your sales team has the same access is possible.
- Use custom web forms to make it easy for you to get information.
- Help users keep track of their customer and goal information by giving them ready-to-use column types.
Insightly
Customer information can be handled and stored in a single place. As a cloud-based CRM, Insightly lets users change parts of the software that help their businesses run better and attract more customers.
Key Benefits
- Let you link your business processes so your team can work together better.
- Help you improve the sales process so your company can earn more money.
- Make things more special for you to help you grow faster.
Pipedrive
Some parts can be changed to fit your needs, allowing you to run your business. The cloud-based CRM software Pipedrive lets you see how your sales data changes.
Key Benefits
- Tools that automate tasks and sales assistants that AI and APIs run can help eliminate the work.
- To make it better, let people connect it to lead creation tools.
- This makes it easy to sort your contacts and get in touch with good leads.
Conclusion
Before you pick the proper cloud-based CRM software for your business, you should consider its needs. Since they aren’t too expensive, you can look at different CRM apps with different looks and features.